Privacy Policy
Last updated January 12, 2025
Thank you for choosing to be part of our community at Vinelog, LLC ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy.
This privacy policy describes how we collect, use, and share information when you use our website at vinelog.com and any related services (collectively, the "Service"). Please read this policy carefully. If you have any questions, contact us at privacy@vinelog.com.
1. Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Create an account (email address, password)
- Complete your profile (name, location, preferences)
- Post content (reviews, tasting notes, photos)
- Make purchases (payment and billing information)
- Contact us (correspondence content)
- Subscribe to newsletters (email address)
Information Collected Automatically
When you use the Service, we automatically collect:
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Pages visited, features used, time spent, click patterns
- Location Data: IP address, approximate geographic location
- Cookies: Session and preference data (see Cookie section below)
Information from Third Parties
We may receive information from:
- Social login providers (Google, Facebook) if you choose to sign in with them
- Payment processors (Stripe) for transaction verification
- Analytics providers for aggregated usage statistics
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process transactions and send related information
- Send administrative messages (security alerts, updates)
- Respond to your inquiries and provide support
- Personalize your experience and recommendations
- Analyze usage to improve the Service
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Send marketing communications (with your consent)
3. How We Share Your Information
We do not sell your personal information. We may share information with:
Service Providers
Third parties who help us operate the Service:
- Stripe: Payment processing
- Microsoft Azure: Cloud hosting and storage
- Sentry: Error monitoring and performance
- Email providers: Transactional and marketing emails
Legal Requirements
We may disclose information if required by law or to:
- Comply with legal process or government requests
- Protect our rights, privacy, safety, or property
- Enforce our terms and policies
- Respond to emergencies
Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
With Your Consent
We may share information for other purposes with your explicit consent.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Understand how you use the Service
- Improve performance
You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes (fraud prevention, legal compliance).
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request a copy of your personal information
- Correction: Update inaccurate information
- Deletion: Request deletion of your information
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Withdraw consent: Where processing is based on consent
To exercise these rights, contact us at privacy@vinelog.com or use the settings in your account.
8. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how it's used
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising privacy rights
To make a request, email privacy@vinelog.com with "California Privacy Request" in the subject line.
9. International Users
The Service is operated in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from your jurisdiction.
For users in the European Economic Area (EEA), we process data based on: contract performance, legitimate interests, legal obligations, or your consent.
10. Children's Privacy
The Service is not intended for anyone under 21 years of age. We do not knowingly collect information from minors. If you believe we have collected information from a minor, please contact us immediately.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this privacy policy or our practices, please contact us:
Vinelog, LLCData Protection Officer: Tim Marman
Email: privacy@vinelog.com
Phone: (707) 846-0094